Your security

Nouveau Finance takes the safety and privacy of its customers seriously, we provide this page to help forewarn our customers and provide some guidance if you think you may have become a victim of fraud.

Top tips

Never pay in advance for the promise of a loan

Never give out personal information if you cannot verify the identity of the person or company contacting you

Never send money to a person or company if you don’t recall taking a loan from them

Fraud is sometimes difficult to spot: some fraudsters take the name of genuine companies and pose as them sending letters or making cold telephone calls to their victims promising loan deals that don’t really exist. They invite the victim to part with the cash on the promise that a loan will follow. Be aware of these types of scams.

Below is a common scam where fraudsters have impersonated lenders or credit brokers, please read the details and learn how to protect yourself.

Clone Firms

The fraudsters responsible for this scam demand upfront payment of various “fees or taxes,” requesting payment via money, online or cash transfers in order to get you a loan.

These scammers are not affiliated with Nouveau Finance or anyone associated with us. Nouveau Financedoes not require upfront payment on any of its lenders loans, and does not charge application fees. These scammers often attempt to copy legitimate lenders’ licenses, or use fake loan confirmations or approval letters.

They ask for payment in advance

They ask for a prepaid debit card

They ask you to transfer them money

They send fraudulent approval or confirmation emails, SMS or letters

Read how to protect yourself from clone firms

https://www.fca.org.uk/consumers/avoid-scams-unauthorised-firms/clone-firms-individuals

If you suspect that a clone firm or any other unauthorized firm have contacted you and tried to obtain personal details please contact the Financial Conduct Authority consumer helpline at 0800 111 6768 if you have any questions please email us at customers@controlpayday.co.uk

Action Fraud
Money Advice Service on scams
Telephone Preference Service
Mailing Preference Service

Privacy Policy

If you would like to view the privacy practices of Nouveau Finance, and its affiliated companies, with respect to individually identifiable information relating to your (“Personal Data”); that you or third parties provide to Nouveau Finance, including Personal Data collected or provided on our websites, please view our Privacy policy